Dulwich Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the steps Dulwich Carpet Cleaning has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place in our business or in our supply chains. We recognise our responsibility to uphold human rights, promote fair working practices, and act ethically in all our operations.

Our Commitment and Zero-Tolerance Approach

Dulwich Carpet Cleaning has a zero-tolerance policy towards all forms of modern slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting with integrity and transparency in all our business dealings and relationships. We expect the same high standards from our employees, contractors, suppliers, and any other business partners who support our services.

Modern slavery is a serious violation of fundamental human rights. We will not knowingly engage with any organisation that is involved in or turns a blind eye to such practices. Where concerns arise, we will investigate and, if necessary, terminate relationships with any party that fails to meet our ethical standards.

Our Business and Supply Chain

Dulwich Carpet Cleaning provides professional carpet and upholstery cleaning services. Our operations involve equipment, cleaning products, and ancillary services sourced from a range of suppliers. While our direct workforce is relatively small and closely managed, we recognise that potential risks can arise within extended supply chains, particularly where there are multiple tiers of subcontracting or where goods originate from regions with weaker labour protections.

We are committed to gaining visibility over our supply chains and working only with reputable suppliers who share our commitment to eradicating modern slavery.

Supplier Standards and Audits

We require our key suppliers and contractors to adhere to ethical labour standards that prohibit forced labour, child labour, human trafficking, and any form of exploitation. As part of our due diligence process, we assess new suppliers against our ethical expectations and reserve the right to cease working with any party that fails to meet these requirements.

Dulwich Carpet Cleaning conducts periodic supplier reviews proportionate to the level of risk associated with the goods or services provided. These reviews may include requesting written confirmations of compliance, examining policies relating to labour practices, and, where appropriate, undertaking on-site assessments or requesting evidence of third-party audits. If a supplier is unable or unwilling to demonstrate a commitment to preventing modern slavery, we will consider this a significant risk and take appropriate action.

Training and Awareness

We aim to promote awareness of modern slavery risks among our employees, particularly those involved in procurement, supplier management, and recruitment. Training and guidance are provided so that staff can recognise potential warning signs, understand our zero-tolerance policy, and know how to respond to concerns. We encourage open discussion about ethical sourcing and responsible business conduct.

Reporting Channels and Whistleblowing

Dulwich Carpet Cleaning encourages all employees, suppliers, and other stakeholders to report any suspicions or concerns related to modern slavery or unethical labour practices. Concerns may relate to our own operations or to any part of our supply chains.

Reports can be made to management or through established internal reporting channels. We will handle all concerns sensitively and, where possible, confidentially. We will not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith. All credible reports will be investigated promptly, and appropriate remedial action will be taken where necessary.

Continuous Improvement and Annual Review

We recognise that combating modern slavery is an ongoing process that requires continual vigilance and improvement. Dulwich Carpet Cleaning is committed to regularly reviewing and enhancing our policies, due diligence procedures, and training to respond to evolving risks and best practices.

This Modern Slavery Statement will be reviewed annually by our management team to ensure that it remains effective, relevant, and aligned with applicable legislation and guidance. Updates will reflect any changes in our operations, supply chains, or risk assessments, as well as any lessons learned from audits, investigations, or stakeholder feedback.

By maintaining and reviewing this statement each year, Dulwich Carpet Cleaning reaffirms its commitment to preventing modern slavery and promoting ethical standards across our business and supply chains.