Modern Slavery Statement for Dulwich Carpetcleaning

Dulwich Carpetcleaning is committed to conducting business with integrity, transparency, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and exploitation within our operations and supply chain. We recognise that a carpet cleaning company may rely on products, equipment, transport, and outsourced services, and we therefore apply a zero-tolerance approach to any form of abuse or coercion.

Our modern slavery policy applies to all staff, contractors, agency workers, and suppliers associated with Dulwich Carpetcleaning. We expect every person acting on our behalf to uphold lawful, ethical, and fair-working standards. This statement reflects our ongoing responsibility to identify risks, act promptly where concerns arise, and maintain controls that support a safe and lawful workplace.

Our Zero-Tolerance Approach

We operate a zero-tolerance policy toward slavery and human trafficking. No exception is acceptable, whether the issue relates to recruitment, working hours, wages, accommodation, document retention, or freedom of movement. Any indication of exploitation is treated seriously and investigated without delay. Where necessary, we will suspend relationships, report concerns to the appropriate authorities, and take corrective action to protect potential victims.

To support this position, we require managers and supervisors to remain alert to indicators of risk such as unusually long hours, withheld identity documents, restricted communication, or a worker’s inability to leave a role freely. Training and internal awareness help us ensure that carpetcleaning operations do not contribute to hidden labour abuse. Our aim is to maintain a workplace culture where ethical conduct is expected and monitored at every level.

Supplier Due Diligence and Audits

We recognise that risks may be present in the supply chain for cleaning chemicals, equipment, uniforms, transportation, and subcontracted services. For this reason, Dulwich Carpetcleaning applies supplier due diligence before entering into business relationships and reviews suppliers on an ongoing basis. We assess reputation, labour standards, ownership structure, and country-specific risks to understand where vulnerabilities may exist.

Supplier audits are an important part of our control framework. Audits may include document checks, workforce verification, and assessments of employment practices. If a supplier is found to fall short of our standards, we will request immediate remediation and monitor progress. Serious or repeated failures may result in termination of the arrangement. This approach helps us strengthen ethical oversight across the carpet cleaning supply chain and reduce the possibility of hidden exploitation.

Reporting Channels and Safeguarding

We encourage employees, suppliers, and other stakeholders to report concerns as soon as they arise. Reports may relate to unsafe recruitment practices, exploitative conditions, or any suspicion of modern slavery connected to our business. Concerns will be handled confidentially and respectfully, and no person will suffer retaliation for raising an issue in good faith. Protecting whistleblowers is essential to maintaining trust and encouraging early intervention.

All reported matters are reviewed by responsible management and escalated where necessary. Where a credible risk is identified, we will act promptly to safeguard individuals, preserve evidence, and strengthen controls. Our reporting channels are designed to support openness, accountability, and timely action across the business. We want everyone connected with Dulwich Carpetcleaning to feel confident that concerns will be taken seriously.

Annual Review and Continuous Improvement